Communicating for Diversity
It would be hard to argue with Kerri Harris’ point that:
Effective communication is a manager’s greatest tool in rallying groups toward a common cause.
Even the most engaging statements lose meaning when barriers to effective communication foster misconception and confusion.
In her article, Communicating for Diversity, Harris takes a look at global and gender communication barriers and some ways managers can go beyond those barriers to be true leaders.
When the article was written, it certainly held a great deal of relevance. What’s interesting is that over time, this piece and the advice it carries have become even more relevant in a world where communications are becoming increasingly abbreviated by character count limitations and the need for everyone to absorb more and more information in less time each day. Add to that an expanding global workforce and you can see where communications challenges are getting even more difficult to overcome.
While the article was written for managers, medical communicators, copywriters, training developers and technical writers can all benefit from a better understanding of some of the communication barriers and Kerri’s suggestions for overcoming them.
What are some of the communications challenges and barriers you face in your day-to-day work? We’d love to hear your comments.