Creating a New Documentation Department
As a documentation manager or lead technical writer, you may be faced with expanding your group or creating a new working group from scratch. You’ll want to hit the ground running and show that your new department functions well, adds value to the organization and can work well and play well with others.
Eric Butow has had to set up documentation groups in very different settings. His experience can prove invaluable to others who are facing the challenge for the first time.
In his article, “Five Questions to Ask Yourself While Creating a New Documentation Department,” Butow provides some insight on what to consider when forming a new documentation group, with five specific questions that can guide you in getting it right. Read the article and then leave a comment here if you have additional tips for setting up a documentation department.