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Archive for December, 2006

Fundamentals of Leadership: Communicating a Vision

Friday, December 22nd, 2006

by Kerri Harris

Today’s business climate of outsourcing, in-sourcing, virtual teams, and ROI-driven objectives can leave a manager at any level feeling powerless. Yet, we often see examples of those who can elicit unwavering support from their teams, driving highly effective projects, and getting the best performance from employees despite ever-increasing workloads. What is it about these individuals that makes them stand out as great leaders? Generally, the answer is the difference between a strict management model and one that includes basic principals of leadership. There are recognizable characteristics in great leaders and simple strategies anyone can adopt to improve employee performance and change the work environment for the better.

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How to Justify Hiring Technical Writers During Hard Economic Times

Friday, December 15th, 2006

by Aparna Datta

With our economy still on the down slope, it is difficult for technical managers to justify keeping an excessive amount of technical writers on their staffs, let alone hiring new ones. In many cases, managers feel they don’t even need writers, arguing that everyone has writing ability. Of course, today’s technical writers not only write, they also perform many other tasks: programming, web development, training, and so on. Add to that the fact that many are also highly trained and certified in other areas besides writing.

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How to Market a Documentation Department

Saturday, December 2nd, 2006

by Robert King

When you first ventured into the tech writing ranks, marketing the department was likely the furthest thing from your mind. You already had work to do, so marketing was somebody else’s job.

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