Writing Assistance Newsrooom

By Kerri Harris

Effective communication is a manager’s greatest tool in rallying groups toward a common cause. From the annual department address to daily email, careful audience consideration is vital in determining how accurately audiences receive messages. Even the most engaging statements lose meaning when barriers to effective communication foster misconception and confusion.

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by Whitney Potsus

Quick! Answer the following questions without putting a lot of thought into them. We want your instinctive, knee-jerk first response.

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by Karen O’Keefe

The technical communications profession involves a unique mix of technical and communication skills, which is not easy to find. Most managers have had the experience of interviewing and subsequently hiring a candidate who later turns out not to be the right person for the job. This situation begs the question of how to identify which candidate is a good fit for a given position. The answer is that there are five key activities that make the difference between a successful hiring decision and a not-so-successful one. We have all been on both sides of the interview, and this article will attempt to make you, the interviewer, more successful.

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