Going Mad with Madcap Flare
The rights tools are going to help technical writers do what they do best – write. By helping the writer assemble solid documentation, the right software will allow for a speedier turnaround, more streamlined creation process, and standardized results. While there are a number of tools readily available, Madcap Flare is a software program that seems to be suitable for helping businesses large and small begin to work on their technical writing needs.
What does Madcap Flare do? If you haven’t heard of this software yet, here are just a few of its capabilities:
- Employee handbooks
- Hardware and maintenance manuals
- Knowledge bases
- Online help with context sensitivity
- Policy and procedure manuals
- Reference books and illustrated guides
- Software documentation
- User manuals
This software also offers a variety of publishing formats, including:
- DITA
- DotNet Help
- FrameMaker®
- Microsoft® HTML Help
- Mobile platforms (iPhone OS, Windows Mobile, Android, BlackBerry)
- Word™
- XHTML with Integrated Navigation (cross-browser, cross-platform)
- XPS
Madcap can also be used with existing technical writing content, helping you to continue work you have started, without having to start over.
If you’re having troubles deciding whether or not to use Madcap, there are a number of free tutorials available on their main website – http://www.madcapsoftware.com/products/flare/overview.aspx. These are good for you to review to learn the basics in order to aid others who are being trained to use the tools.
Have you adopted MadCap Flare in your organization? How would you compare it to other tools you’ve used, such as RoboHelp and Framemaker? Please leave a comment.
See also:
Technical Writers – How Important is Specific Software Experience to Your Project?

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