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Get That Information in Writing

19th April 2012 Posted in Blog, Communication, Documentation 0 Comments

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No matter what type of information you’re trying to relay to an audience, you should realize that every audience is comprised of multiple types of learners.  Some learn with visual cues, others with auditory cues, and others with a combination of these cues and more.  One presentation to a group of learners isn’t going to help you with your educational goals, and it’s also not going to help the audience.  Just as medical patients are told to write down information they learn from their doctors and nurses, putting important information in writing can be a valuable lesson for your company too.

What to Put in Writing

If you’re in a company that doesn’t have an employee handbook or manual, how can you know if you’re doing things by the book?  You can’t.  Companies need to remember that while some people retain the information received at orientation, others need to have another reminder in a manual.

Important medical information should also be something that gets put into writing.  Everyone forgets the facts that a doctor says, and having them in print can help.

Instructions for common processes in a company as well as emergency procedures should also go into writing because when you need to take action, you don’t want to have to think about the steps – or someone else who is unfamiliar with the steps can jump in.

Having information in writing can save lives and help employees stay on track.  It doesn’t sound like much to some, but information is power – and it’s clear why this continues to be a common buzz phrase.

What are your thoughts on the importance of written information? With today’s technology, is the written word still a good way to keep everyone on the same page?

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