How Technical Writers Fit into Business
The image of a technical writer behind a computer is not entirely inaccurate, but their ability to impact a company is often overlooked. Someone who is able to take technical information and turn it into a highly useful document can help in a variety of ways within organizations who want to create successful outcomes.
A technical writer can help with:
- Strategic planning
- Webinars and meetings
- Training sessions
- Quality assurance
- Product development
- Marketing materials
- Web content
While technical writers may not hold a role in different departments (or have fancy titles), their work helps to inform what happens next in a company. Think about this: a technical writer creates a document that trains new employees. With accurate job process details, the employee performs well, helping to boost efficiency and quality. When employees are efficient, the company can make more products or provide more services in less time. As a result, the strategic planning for the future of the company changes. And when the company starts to change, the documentation may need to change, starting the cycle again.
It’s clear that a user document is more than just a static piece of paper or heavy binder. These organized details become the backbone of how business gets done and how companies grow successfully.
Before you think of a technical writer as just another person behind a computer, perhaps it’s time for another look into what aspects of business their work influences.
What aspects of business have you seen technical writers influence positively? Please leave a comment and share your thoughts.