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Hiring and Staffing Articles

Considerations for Hiring Technical Writers
by Philip Rastocny
Many times, hiring situations provide opportunities to expand your group in more than one way. Finding the right technical writer candidates can be burdensome, but with a clear goal fixed in your memory and renewed each day, your up-stream paddling toil can easily become a down-stream paddling pleasure.

Five Secrets to Successful Interviewing and Hiring
by Karen O’Keefe
This article covers five key activities, including: writing a detailed job description; making sure the setting/environment is conducive; conducting a programmed interview; using multiple interviewers; and considering testing.

Great Documentation Can Save You Big Bucks When it Comes to Support
by Jacquie Samuels
Great documentation is an investment into the product and into the future of the company. It is worth the time and money to get it right and keep getting it right. The savings in call and cost avoidance when it comes to Support can be monumental. As a nice side benefit, your users will be happier. But what’s the difference between good and great documentation, and how does it save money?

Hiring Contract Technical Writers
by Scott Hartmann
So you’ve got approval to hire a contract technical writer. Maybe it’s for overflow work or a special project. Nevertheless, it is your responsibility and you want to do it right.

How Important is Specific Software Experience?
by WAI Editor
Being a technical writer requires an individual to have a variety of skills, not the least of which is a strong sense of communicating to a target audience. However, many a technical writer has been passed over for employment because the tech writer lacked experience with a specific piece of software – such as Adobe’s Framemaker. Unfortunately, this can extend so far as insisting on experience with a specific version of the software or else an otherwise stellar candidate can be vetted out of the hiring process very quickly.

How To Pick the Right Recruiter
by Meredith McGhan
In the interest of streamlining costs, many companies today are outsourcing their recruiting needs, rather than having a special recruiting department or making recruiting the task of human resources. This puts the onus on the business of choosing the right recruiter. Though it may seem daunting at first, knowing what makes a recruiter good at their job gives a grounding in how to make sure you find the right recruiter for your needs.

Outsourcing Medical Communications
by Clayton Luz
Pharmaceutical, biotechnology and life science companies are enjoying substantial cost savings from outsourcing their medical communication needs. As a business strategy, outsourcing is an increasingly popular vendor model that can save money while delivering high-quality documents within time and budget constraints.

Potential Position Descriptions for Information Engineering Professionals
by Steve Capri
This article defines the tasks and responsibilities for up to seven levels of information engineers, plus two levels of management, because the author found that many companies do not provide formal position descriptions for their technical writers and other communication specialists.

Separating Great from Good: How To Hire the Right Technical Writer for the Job 
by Jacquie Samuels
When hiring for any job opening, it’s hard to know quite what to look for to get the perfect candidate. In technical writing, there are a lot of good writers. Great technical writers, however, take everything one step further. When interviewing technical writers, look for these 10 qualities.

Test Driving Your Next Employee’s Skills
by Daniel Rieger
For the past few years, the buzz phrase in interviewing has been behavioral interviews. In behavioral interviews, the interviewer asks the candidate what has been done in the past to extrapolate what will be done into the future: past performance indicates future performance. How to ‘test drive’ a new employee and why it matters.

The Cost of Hiring the Wrong Employee
by Meredith McGhan
There are many hidden costs attendant to the termination and hiring cycle, including revenue losses, outlays of extra cash, and man-hours spent in various recruiting duties by all levels of staff – especially for small businesses. The cost of hiring the wrong employee is substantially greater than the cost of hiring a more productive new person, even at a higher salary.

The ROI On Using an Outside Recruiter
by Meredith McGhan
Because it’s so difficult to put a monetary value on hiring the right versus the wrong person, many organizational decision-makers simply assume that it’s more cost-effective to use in-house resources for recruiting. However, hidden costs in direct recruiting endeavors add up. The ROI on using an outside recruiter is actually substantially higher.

Top 6 Advantages of Hiring a Freelancer
by Billy Kirk
Freelancers have obvious reasons for choosing their path—the flexibility of working from home, setting their own hours, et cetera—but as a business owner or hiring manager, what advantages would your company stand to experience through the hiring of freelancers?

Top 10 Interview Tips
by Karen O’Keefe
As an interviewee, these actions might give you a competitive edge. As an interviewer, they might help set your standards on how you rate potential candidates.

When Should You Hire a Contract Writer? 
by Jacquie Samuels
Have a product idea? Hire a contract technical writer early. The earlier the better. Need to meet a sudden deadline or temporary increase in demand? Fill out your staff with experienced, skilled, and cheaper resources for the life of the project. Hiring a contract writer gets you the right skills in the right place at the right time.

Which Skill Sets are Important for a Technical Writer?
by WAI Editor
Like any profession, becoming a technical writer requires a mastery of a certain set of skills. This skill set used to involve primarily writing and illustration skills, as large manuals for print publication were the standard in the profession. The worlds of communications and technology have evolved dramatically in the latter part of the 20th century and the early part of this century. How has that evolution affected the skill set required for a technical writer?

Why Hire an Outside Recruiter?
by Meredith McGhan
All in all, it pays to partner with an experienced outside recruiter who has a proven track record of matching talent to organizations and knows how to convey the qualities of your company in such a way that top people see long-term career opportunities there — and invest their time and talent in improving your bottom line.

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