As in most professions, an excellent technical writer might not make a very good documentation manager. Different personality types respond differently to managerial roles. For some, such a promotion can be downright terrifying.
Because many companies approach management training from a “one size fits all” perspective, many candidates struggle. To meet the needs of management candidates, training programs must be both extensive, to cover the necessary bases, and flexible to account for individual personalities.
In her article, Training Technical Communicators for Management, Jessica Erber-Stark looks at how the best managerial candidates can be identified and how different personality types may benefit from specialized training.
Read: Training Technical Communicators for Management and then leave a comment below with your thoughts on this topic.