When it comes to technical documentation, most people would rather ignore the fine print and hope for the best. But when residents are faced with new regulations in their town, it seems that a different approach is needed. The students at Texas Tech in Texas decided to take their technical writing skills and create a user-friendly document for local residents. And isn’t that what technical writing is all about?
Helping Residents Understand
According to locals, the Lubbock Water Report has been a difficult subject with residents for years. While citizens want to learn more about their water supply and how it’s being handled, the dense materials in the report made that nearly impossible for anyone not already involved with creating this report. Students at Texas Tech’s 2011 Document Design course took the 2011 report and made it more readable. As a result, 70,000 residents were able to receive a new water report that was simple to read and easy to understand.