For the audience out there interested in learning something new, the technical writer needs to remember that not everyone learns in the same way. While you might be able to learn from a piece of paper, others might need to hear the information, while others may learn best from pictures. But can you please everyone? Should you?
The Picture of Learning
What you might not realize is that visual instructions can be just as confusing as they can be enlightening for some. While you might need to see a picture, others might be stressed out by the instructions when they see them in a video or in an animated way. So, a compromise needs to be reached in some way.